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Terms of Service

Welcome to FluenTree. These Terms of Service govern your access to and use of our website, mobile application, products, and community features. By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

 

1. Eligibility

 

  • You must be at least 13 years old (or the minimum age of digital consent in your country) to use our Services. By using our Services, you confirm that you meet this requirement.

 

2. Account Registration

 

  • To access certain features, you may need to create an account. You agree to:

 

  • Provide accurate and complete information,

 

  • Keep your login credentials secure, and

 

  • Notify us immediately if you suspect unauthorized access.

 

  • We reserve the right to suspend or terminate accounts that violate these Terms.

 

3. Subscriptions and Payments

 

  • Some features may require a paid subscription. When you subscribe:

 

  • You authorize us (or our payment processor) to charge your payment method.

 

  • Subscription fees and billing periods will be stated at checkout.

 

  • Subscriptions renew automatically unless canceled before the renewal date.

 

  • You can manage or cancel your subscription at any time in your account settings.

 

4. 14-Day Money-Back Guarantee

 

  • We offer a 14-day money-back guarantee for new subscribers.

If you are dissatisfied for any reason, you may request a full refund within 14 days of your initial purchase by contacting [support email].

 

  • Refund eligibility:

 

  • Applies only to your first purchase or subscription period.

 

  • Does not apply to renewal payments or promotional offers.

 

  • Refunds will be processed to your original payment method within a reasonable time.

 

  • After your refund is processed and received, you will lose access to the subscription you refunded. 

 

5. Community Guidelines

 

  • Our community feature allows users to connect, share resources, and practice languages together.

 

  • By participating, you agree to:

 

  • Communicate respectfully and constructively,

 

  • Avoid harassment, hate speech, or discriminatory language,

 

  • Not share inappropriate, illegal, or copyrighted content, and

 

  • Refrain from spamming or soliciting other users.


 

We reserve the right to remove content or suspend accounts that violate these guidelines.

 

6. Intellectual Property

 

  • All materials, content, and features within our Services (including text, graphics, videos, and software) are owned by or licensed to [App/Website Name] and protected by copyright and intellectual property laws.

 

You may use them only for personal, non-commercial learning purposes.

 

7. User Content

 

  • You retain ownership of any content you post (such as comments, messages, or shared resources) but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content as part of operating and improving the Services.

 

You are solely responsible for any content you submit.

 

8. Termination

 

  • We may suspend or terminate your account or access to our Services if you violate these Terms or engage in fraudulent or abusive behavior.

You may stop using our Services at any time by deleting your account.

 

9. Disclaimers

 

  • Our Services are provided “as is” and “as available.”

 

  • We make no guarantees regarding your language learning progress or outcomes.

  • We are not responsible for any user-generated content within community features.

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10. Limitation of Liability

 

  • To the maximum extent permitted by law, [App/Website Name] and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services.

 

11. Changes to These Terms

 

  • We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Continued use of the Services after changes means you accept the updated Terms.

 

12. Contact Us

 

  • If you have questions or concerns about these Terms, please contact us at:

📧 FluenTree.NY@veinternational.org

🌐 https://fhhsve.wixsite.com/fluentree

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Last Updated: November 2025

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